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Privacy Policy


Last Update: September 23, 2012

At Colorado Bag'n Baggage, we are dedicated to keeping your personal information private. In keeping with this goal, we also want you to stay informed concerning your privacy as you use the Colorado Bag'n Baggage web site and services. We have created this privacy policy in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices. This privacy policy discloses the privacy practices only for the Colorado Bag'n Baggage website, coloradobaggage.com.

To help you easily understand our privacy policy, we have broken it down into the following topics. Click a topic below to learn more:

Information Collection and Use
The Information Colorado Bag'n Baggage collects and the way it is used
Personalization Forms
Here at Colorado Bag'n Baggage we do all we can to personalize your experience, with our personalized forms
Registering for Free Services
What information is asked for during registration for one of our free services
Order Forms
Our order form give a clear understanding of what is asked from you in order to provide you with the goods or services you ordered
Third Party Advertisers and Cookies
What are cookies and how are they used on Colorado Bag'n Baggage
Sharing
We respect your privacy and therefore tell you who we share your information with and in what form
Links
Colorado Bag'n Baggage provides links to other web sites online - understand what that means to you.
Security
Colorado Bag'n Baggage knows the internet is a wide open space, therefore, we implement the best encryption on the market
Special Offers
What to expect when you first join Colorado Bag'n Baggage
Notification of Changes
What happens if we change our privacy policy
Correcting/Updating Personal Information
Children
Choice/Opt-Out
Colorado Bag'n Baggage respects your right to choose, thus, we always give you an opportunity to opt-out of any of our services
Contacting Our Website
We always enjoy hearing from our customers





Information Collection and Use

Colorado Bag'n Baggage collects information from our users at several different points on our website. Colorado Bag'n Baggage is the sole owner of the information collected on coloradobaggage.com We will not sell, share, or rent this information to others in ways different from what is disclosed in this privacy policy.

We ask visitors to provide contact information (like their email address), financial information (like their account or credit card numbers), and demographic information (like their zip code). We utilize this information in order to provide products and services that are relevant and useful to the user. Contact information from order forms is used to send orders and information about our company and our partners to our customers. The customer's contact information is also used to get in touch with the customer when necessary, such as when servicing of our products is needed. We also use these data to tailor the visitors' experiences at our website, show content that might interest them, and display content in accordance with their preferences. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Financial information that is provided by the customer is used to bill the user for products and services. Unique identifiers (such as email address, phone number, or street address) are collected from Website visitors to verify the user's identity and for use as account numbers in our record system, and are not shared with third parties without the user's explicit permission.

Your name, postal address and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient, to contact the user about services on our website for which they have expressed interest and may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please email us at customerservice@cbnbgroup.com.



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Personalization Forms

Some of our Website pages offer personalization forms. These forms request users to give us contact information (name and e-mail address), unique identifiers (street address), and demographic information (zip code). We use customer contact information from the personalization form to send the user promotional material.

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Registering for Free Services

When registering for free services on our web pages, we may request users to give us contact information (name and e-mail address), unique identifiers (street address), and credit card information (for identification and/or storage purposes for our shopping cart pages). We use customer contact information to provide relevant information services, and from time to time, promotional material from our partners.

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Order Forms

We request information from the user on our product order forms. Here you must provide contact information (like name and address), demographic information (like a current and previous addresses), and financial information (like credit card number, expiration date). When you purchase one of our products online, the information we have collected is used for authentication and billing. We use your full name and current address, telephone number (in case we need to contact you due to a problem with your order), and a valid credit card number to process your order. If we have trouble processing an order, this information is used to contact you to resolve the trouble. We share necessary information with our credit card processing company to bill users for services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

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Third Party Advertisers and Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Currently, we use cookies in the process of tracking aggregate traffic statistics on our website. We also use cookies to make sure we deliver content specific to your interests. Some of our business partners may use cookies on our website (for example, advertisers). However, we have no access to or control over our business partners; cookies.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our website’s best features, and we recommend that you leave them turned on.

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Sharing

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information as described herein and with subsidiaries that Colorado Bag'n Baggage, Inc., controls that are subject to this Privacy Policy. We also encourage our partners to adopt privacy policies similar to this one.

We do not knowingly share any of your personal information with third parties without your permission. We may provide you with opportunities at times to receive information about additional products and services, in which case we will be acting as an infomediary (sending promotional materials on our partners' behalves behalf) but we will never share your information with a third party unless you grant us explicit permission to do so.

As noted above, we use a credit card processing company to bill users for services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Although unlikely, Colorado Bag'n Baggage may be required by law enforcement or judicial authorities to provide personal information to the appropriate governmental authorities. If we are required to disclose personal information by law enforcement or judicial authorities, we will provide this information as is necessary to comply with a current judiciary proceeding, a court order, or a legal process upon receipt of the appropriate documentation.



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Affiliated Businesses We Do Not Control

We work closely with our affiliated businesses. In some cases, these businesses operate stores or services at Colorado Bag'n Baggage or sell offerings to you at Colorado Bag'n Baggage. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can generally tell when another business is involved in your transactions, and we share customer information related to those transactions with that business.

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Agents

We share certain personal information with companies and individuals that perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. Thse companies and individuals may not use your personal information for purposes other than performing functions on our behalf.

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Promotional Offers

Sometimes we send offers to selected groups of Colorado Bag'n Baggage customers on behalf of other businesses. When we do this, we do not give that other business your name and address. Each promotional offer sent on behalf of Colorado Bag'n Baggage provides our users with easy access to opt out of future promotional offers.

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Business Transfers

As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets but typically remains subject to the promises made in any pre-existing Privacy Policy (unless customer consents otherwise). Also, in the event that Colorado Bag'n Baggage, Inc., or substantially all of its assets are acquired, customer information will typically be one of the transferred assets. Please view the "Notification of Changes" section to understand what options you have.

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Protection of Colorado Bag'n Baggage and Others

We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Colorado Bag'n Baggage, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes.

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With Your Consent

Other than as set out elsewhere in our Privacy Policy, we will make our best efforts to notifiy you when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

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Links

This Website contains links to other websites that we do not control. We at Colorado Bag'n Baggage are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our website and to read the privacy policies of each and every Website that collects personally identifiable information. This privacy policy applies solely to information collected by this Website.

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Security

This website has security measures in place to protect the loss, misuse and alteration of the information under our control. This website takes every reasonable precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line.

All collected payment information is moved to a secure computer by means of a one-way transfer on our proprietary network. This computer has no connections to modems or the Internet and cannot be accessed from outside of our physical facility by anyone, even one of our employees. When one of our registration/order forms asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with SSL encryption software.

While on a secure page, such as our order form, the lock icon on the bottom of web browsers becomes locked, as opposed to un-locked, or open, when you are just "surfing." While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Our employees are kept up-to-date on our security and privacy practices.

If you have any questions about the security at our Website, you can send an email to customerservice@cbnbgroup.com.

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Special Offers

From time to time our website requests information from users via surveys. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website.

Established members will occasionally receive information on products, services, special offers, or a newsletter. Out of respect for the privacy of our users, we present the option not to receive these types of communications. Please see our choice and opt-out below.

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Notification of Changes

This privacy policy may be amended from time to time. We will endeavor to email you if at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, unless you have instructed us not to do so, but you should check our website periodically to see recent changes. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

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Correcting/Updating Personal Information

If your personally identifiable information changes (such as an address), or if you no longer desire our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by contacting us at customerservice@cbnbgroup.com or by visiting the "My Accounts" feature on our website.

We retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at customerservice@cbnbgroup.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

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Children

It is our policy, in compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA) not to collect information online about or from children age 13 and under. We encourage parents to supervise and to participate in their children’s online activities whenever possible, and to instruct children never to provide personal information on this or any other website without parental permission.

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Choice/Opt-Out

Our users are given the opportunity to opt-out of having their information used for purposes not directly related to our website, usually at the point where we ask for the information. For example, our order form has an opt-out mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.

Because we want our users to feel completely comfortable using Colorado Bag'n Baggage services, we provide you with various opportunities to control how the information you provide to us is used. This website gives users the option to cancel our service and not receive future communications from us, to direct that we not share their information with third parties (in cases where users previously granted us permission to share such information--we do not share users' personal information with third parties without their permission), and to change their profile information.

Users who no longer wish to receive email newsletters or promotional materials from our partners or us may opt-out of receiving these communications by emailing us at customerservice@cbnbgroup.com.

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Contacting Our Website

If you have any questions about this privacy policy, the practices of this site, or your dealings with this Website, you can contact customerservice@cbnbgroup.com.

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