Contact Us
Order by Phone
If you would like to speak with one of our stores, or would prefer to order over the phone, please call us at 1-888-439-2247
Customer Service
If you have a question about an order from the web you have already placed, please call our customer service at 303-382-6541. Customer Service is available Monday - Friday 8:00 AM - 4:30 PM MST. All other times or holidays, please leave a voice mail or email us at customerservice@cbnbgroup.com. If you have purchased from a store please contact the store for details.
Click here for store locations
General Questions / Comments
If you have any comments or questions for Colorado Bag'n Baggage, please email us at customerservice@cbnbgroup.com. For luggage repairs click here.
Colorado Bag N' Baggage Corporate Office
299 Milwaukee Street Ste. 400
Denver, CO 80206
Same-day Shipping!
If you're in a rush and need something fast, we're here foryou! Find out more about our Same Day Shipping Policy.
Luggage Repairs
Please call or email our luggage repair center at 303.292.0033 / denverrepair@cbnbgroup.com for luggage repair inquiries. Click Here for more luggage repair info.
Return Policy
Customer satisfaction is our top priority. If you need to return or exchange merchandise you've ordered, please view our Return & Exchange policy.
Privacy Policy
We work hard to keep your information private. View our Privacy Policy.
Billing & Shipping Address Policy
Due to recent problems with fraudulent international orders, we currently only accept orders using billing and shipping addresses in the United States. We apologize for the inconvenience.
Email Newsletter & Catalog List Removal
If you're receiving our email newsletters or our catalogs in your mail and no longer wish to receive them, please email us at customerservice@cbnbgroup.com.